Umang, reimagined

File a government grievance by just messaging our WhatsApp number — a voice note, a photo, a document, or plain text, in your own language. We understand it, route it to the right department, give you a tracking number, and tell you exactly how to improve your chances.

How it works

  1. Message the WhatsApp number (voice / photo / document / text).
  2. We structure your grievance and route it to the correct portal.
  3. You get a registration number and a “boost your chances” checklist.
  4. Add details in the next few minutes, or we auto-submit for you.
Officer dashboardCitizens: your tracking link is sent to you on WhatsApp.